IT support for Penrith businesses
Yourdigitaltwin looks after IT for small businesses in Penrith and across the Eden valley from our base just outside Carlisle, half an hour up the M6. We are Cyber Essentials Plus certified, and when you ring you speak to the people who will fix the problem.
IT support for the Eden valley.
Monday to Friday, 8am to 5pm
Support That Does Not Wait For A Visit
Most IT problems do not need anyone on site. Outlook not opening, a password locked out, a file that has vanished from OneDrive: we connect to your computer and fix it while you are on the phone.
- Ring or email – 01228 475333 or support@yourdigitaltwin.co.uk.
- We connect remotely – You open Splashtop SOS and read us the code, and we can see what you see.
- We visit when it needs hands on – New equipment, network problems and office moves get a visit to Penrith.
Businesses We Look After
We work with offices, shops, trades, farms and visitor businesses, the kind of firms with a handful of staff and no IT department. We cover Penrith town centre, Gilwilly and Eden Business Park, and out across the Eden valley to Appleby, Shap, Greystoke and Ullswater.
If you run a second site or have staff working from home, it all gets looked after the same way, by one team.
What We Do For You
- Microsoft 365 – Email, Teams and shared files, set up properly and kept secure.
- Cyber security – Protection against the phishing emails and account takeovers that hit small businesses most.
- Cyber Essentials – Help getting certified, often needed for a contract or for cyber insurance.
- Cloud backup – Your email and files backed up, so a mistake or an attack is not a disaster.
- IT hardware – Laptops, PCs and network kit chosen, supplied and set up.
- Managed IT support – All of the above, monitored and looked after for a monthly fee.
What Our Customers Say
"Very helpful and offered practical/low cost solutions. Easy to contact and quick to respond. It's been a great comfort being able to have this support."
"Regardless of how big or small the issue has been he will always ensure an optimal resolution has been created."
"Always very quick to respond. Cheerful and helpful. Has sorted everything we needed and made economic recommendations."
"He stepped in at short notice to help us out and the service was impeccable."
Questions Penrith Businesses Ask
You are based near Carlisle. Will you come out to Penrith?
Yes. Most problems are fixed remotely, which is quicker for you, and when something needs a visit we come to you.
We only have a few staff. Is managed IT worth it?
Most of our customers are small. A few people still need working email, secure accounts and backups, and it costs far less to look after them than to recover from losing them.
Can you take over from our current IT company?
Yes. We find out what you have, get the passwords and accounts handed over properly, and fix anything that needs it first. Read more on our About page.
Talk To Us About Your IT
Call or email, or start with our free cyber assessment to see where your business stands. Based in Carlisle? See IT support in Carlisle.